Why We Are Different
For more than 25 years, we have worked hard to gain and retain the trust of our clients. We believe that the best way to deliver a consistently outstanding customer service is to ensure we always focus on the outcome rather than the sale. This philosophy lies at the heart of our business and underpins everything we do and stand for. That is why, from the first point of contact until the job is done, our entire focus is on solving your problem and it is your satisfaction that drives us. Far from being just a claim, our integrity, deep-rooted culture and the intensive training and development of all our personnel ensures that we live and breathe this promise.
Our creative approach to solving customers’ problems and our combination of products, knowledge and resources is unparalleled. We keep abreast of the evolving needs of organisations and understand the importance of a people-centred approach in today’s workplace.
Whether you need to improve the wellbeing of individuals or enhance the productivity of departments or the organisation, our well-honed processes ensure an effective outcome. That is why many of our customers have been working with us for years. We also have extensive experience in supporting individuals and students with musculoskeletal issues and varying degrees of disability.
Our Customer Service team has a reputation for delivering an outstanding customer experience. They work closely with our training department and assessor team, which includes physiotherapists, occupational therapists, chiropractors, osteopaths and ergonomists. For further information, follow us on LinkedIn.
Our whole operation is endorsed with the Investors in People Gold accolade, the benchmark for world-class business management.
New customers come to us for knowledge and stay because of our product portfolio, outstanding customer service delivery and dedicated after-sales support.
This is what truly makes us the UK’s most transparent, reputable and knowledgeable provider of innovative products and services to improve workplace wellbeing and productivity.
Why not benefit from our experience?
What our customers say
"I'm writing to formally feedback my thanks to you for the time that you spent going through my assessed needs / personal requirements and for the empathy, professionalism and respect you showed to me as well as the knowledge you shared with me."
MW - Student at The University of Hull