Quality

Osmond Group Limited (Osmond) is a privately owned, innovative product supplier in UK workplace furniture and ergonomics. Osmond offers a range of ergonomics products, including office furniture and computer accessories to help organisations improve the productivity and wellbeing of their personnel.

It is our policy to work continuously to improve everything we do so as to ensure that our products and services meet or exceed the expectations of our customers. 

Our goal, therefore, is to create an environment in which every employee is fully committed to the highest standard of personal quality, and that all products and services supplied by Osmond will be fully capable of meeting all the customer's needs.

The overall requirements of the Company’s Quality Management System are in accordance with ISO9001 and related legislation. The Management Team will review this system at least annually in order that its effectiveness may be continually improved.

Our aims and goals are contained in our Business Plan and Integrated Management System. These are measurable objectives, which are communicated to all employees through regular briefings.

Our corporate integrity and the reliability of our products and services have earned the confidence of our customers and we are always looking for new ways to improve and develop our portfolio. Repeat business and long-term relationships are key aspects of the way we trade.

The Management Team will review this policy on an annual basis to ensure that it continues to reflect the aims and objectives of the Company.

What our customers say

"I'm writing to formally feedback my thanks to you for the time that you spent going through my assessed needs / personal requirements and for the empathy, professionalism and respect you showed to me as well as the knowledge you shared with me."

MW - Student at The University of Hull

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