What Makes a Good DSE Assessor?

By Guy Osmond on 8th Aug 2016

I have been discussing this topic with clients, specifically around the question ‘must they be medically qualified?’. In recent years, particularly in the public sector, there has been a tendency to include DSE (Display Screen Equipment) workstation assessments in an occupational health (OH) contract because it is believed that an OH background qualifies an assessor to understand the medical requirements and, therefore, to provide the best advice.

I disagree!

Good DSE | Osmond Ergonomics

Whilst the medical background is almost certainly an asset, an understanding of available products is essential. This is not just about knowing that X is a good chair or Y is a good mouse but knowing how to specify a particular variant of an appropriate product and ’what works with what’. As OH contract fees are squeezed and training is neglected, an OH qualification is simply not enough. The steady stream of orders we receive for wrongly specified chairs, incompatible mice or unviable product combinations is proof of this.

Talking to friends and competitors in the industry, all ergo product suppliers have the same experience. By contrast, some of my own staff (and those of my competitors) have no medical background but an enormous range of assessment experience, training and product knowledge.

In a bid to address this ongoing issue, we regularly offer free product advice and training to OH companies and individuals but not enough take it up.

What our customers say

"My multifunctional job requires me to frequently change between activities. It has been a great help not having to both twist my body or neck each time I need to make notes or having to re-arrange my desk in order to accommodate the different tasks. The simplicity of operating the device ensures I use it properly all the time and being tall it has helped considerably with alleviating my constant neck pain. I would not want to be without this item."

Anonymous on the FlexDesk 630N

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