MOAT Housing Association
Client: MOAT Housing Association, Dartford, Kent
Project: Replacement of 400 operator chairs across 5 separate sites in South East England with simultaneous removal and ethical disposal of existing chairs
Timelines: 6 weeks including all project stages from concept to fulfilment 2 days for delivery, installation, training and removal of existing chairs across all sites
The project necessitated replacement of 400 operator chairs with a single type chair, suitable for the task and for the majority of users. Two out of six chairs matching the selection criteria were shortlisted and trialled on site by potential users for comfort, ease of adjustability and usability of chair features. Chair selection criteria included:-
- Single type chair, suitable for the task and for use by the majority of employees
- Enhanced features and benefits
- Usability and adjustability
The small proportion of users for whom the chair proved dimensionally unsuitable were provided with chairs addressing their specific needs as identified in individual assessments.
A two-day timeframe saw the delivery of 400 chairs across all five sites, including user set up and training with minimal disruption to general office proceedings. Existing chairs were removed simultaneously and disposed of ethically. Following delivery, installation and training, site visits were carried out across all five locations during the following week to complete any user training and absorb outstanding matters.
The project was delivered across all sites to full satisfaction, with minimal disruption to office proceedings, within budget, timelines and according to brief.
What our customers say
"Just a brief note of thanks for the training this morning. This is the third session I’ve received from you this year, each in a different format – 1:1, webinar and today- and each has further developed my product knowledge and skill-base to help me carry out assessments."
Anthony Reed, workplace assessor on training